Privacy Policy
Effective Date: 04/08/2025
WATERHUB Inc. (“us”, “we”, or “our”) operates the https://waterhub.co/ website (hereinafter referred to as the “Service”).
This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you use our Service, as well as the choices you have concerning that data.
We utilize your data to provide and enhance the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. Unless explicitly defined otherwise herein, the terms used in this Privacy Policy hold the same meanings as those in our Terms and Conditions, accessible at https://waterhub.co/.
1. Definitions
- Service: Refers to the https://waterhub.co/ website operated by WATERHUB Inc., a corporation existing under the laws of the Province of Ontario, Canada, with its principal place of business in Ontario, Canada.
- Personal Data: Means any information about a living individual who can be identified, directly or indirectly, from that data (or from that data and other information in our possession or likely to come into our possession). This includes, but is not limited to, name, contact information, and online identifiers.
- Usage Data: Refers to information collected automatically, generated either by your use of the Service or from the Service infrastructure itself, such as the duration of a page visit, IP address, browser type, and browsing activity.
- Cookies: Are small data files stored on your device (computer or mobile device) by your web browser at the request of a website to remember information about you, such as your login or language preference.
- Data Controller: Means the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purposes of this Privacy Policy, WATERHUB Inc. is the Data Controller of your Personal Data.
- Data Processors (or Service Providers): Refers to any natural or legal person who processes Personal Data on behalf of the Data Controller. We may engage various Service Providers to assist in providing and improving our Service, such as hosting providers, analytics services, and payment processors. These Service Providers are contractually obligated to process your data in accordance with this Privacy Policy and applicable data protection laws.
- Data Subject (or User): Is any living individual who uses our Service and is the subject of Personal Data.
2. Information Collection and Use
We collect several different types of information for various purposes related to providing and improving our Service to you. We are committed to transparency in our data collection practices.
3. Types of Data Collected
3.1. Personal Data:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This information may include, but is not limited to:
* Email address
* First name and last name
* Phone number
* Address, province, postal code, city
We may use your Personal Data to communicate with you, respond to your inquiries, provide customer support, and send you newsletters, marketing or promotional materials, and other information that may be of interest to you, subject to your communication preferences and applicable laws regarding electronic communications. You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe link or the instructions provided in any email we send. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your use of the Service.
3.2. Usage Data:
We may automatically collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include details such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This information helps us understand how users interact with our Service, identify areas for improvement, and enhance the user experience.
3.3. Location Data:
With your explicit consent, we may collect and store information about your precise or approximate location (“Location Data”). We use this data to provide location-based features of our Service, such as [Specify location-based features if applicable, e.g., suggesting nearby services, customizing content based on location]. You can enable or disable location services at any time through your device settings. If you choose to disable location services, certain features of our Service may not function as intended. We will only collect and process Location Data when you have affirmatively consented to this collection.
3.4. Tracking & Cookies Data:
We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to monitor activity on our Service and store certain information. These technologies help us to:
* Personalize your experience
* Remember your preferences and settings
* Understand how you use our Service
* Improve and analyze our Service
* Provide security features
Cookies are small files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You have the right to control cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that if you disable cookies, you may not be able to access or use certain parts of our Service.
Examples of Cookies we may use:
* **Session Cookies:** These are temporary cookies that expire when you close your browser and are used to operate our Service during your browsing session.
* **Preference Cookies:** These cookies allow our Service to remember information that changes the way the Service behaves or looks, such as your language preference or region.
* **Security Cookies:** We use these cookies to enhance the security of our Service and protect your data.
* **Analytics Cookies:** These cookies help us understand how users interact with our Service by collecting and reporting information anonymously.
4. Use of Data
WATERHUB Inc. may use your Personal Data for the following purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To monitor the usage of our Service.
- To detect, prevent, and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted out of receiving such information.
- To personalize your experience on our Service.
- To fulfill our legal and contractual obligations.
- To analyze and improve our marketing efforts.
5. Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computer systems located outside of your province, state, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located in Canada and provide Personal Data to us, we may transfer your Personal Data to other jurisdictions, including jurisdictions outside of Canada. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to this transfer.
WATERHUB Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including security measures for your data and other personal information.
In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
6. Disclosure for Law Enforcement
Under certain limited circumstances, WATERHUB Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We will only disclose your Personal Data in such circumstances when we have a legal obligation to do so.
7. Legal Requirements
WATERHUB Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation under applicable laws, regulations, legal processes, or governmental requests.
- To protect and defend the rights or property of WATERHUB Inc.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
We will take reasonable steps to limit the scope of any Personal Data disclosed in response to a legal request to the information that is legally required.
8. Security of Data
The security of your data is of utmost importance to us. We implement commercially reasonable physical, technical, and administrative safeguards designed to protect your Personal Data against unauthorized access, use, disclosure, alteration, or destruction. These measures include [Specify security measures implemented, e.g., encryption, firewalls, secure server facilities].
However, you acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Any transmission of Personal Data is at your own risk. We will notify you in accordance with applicable data breach notification laws in the event of any security incident that compromises your Personal Data.
9. Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not currently respond to Do Not Track (“DNT”) signals. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. As there is no uniform industry standard for DNT signals, our Service does not alter its data collection and use practices when we detect a DNT signal from your browser. We continue to monitor developments around DNT browser technology and the implementation of a standard.
10. Your Data Protection Rights under Applicable Law, Including the General Data Protection Regulation (GDPR) if Applicable
If you are a resident of certain jurisdictions, including the European Economic Area (EEA), you may have certain data protection rights under applicable data protection laws, such as the GDPR. WATERHUB Inc. is committed to respecting your rights and aims to take reasonable steps to allow you to exercise these rights regarding your Personal Data.
Your rights may include:
- The right to access: You have the right to request access to the Personal Data we hold about you and to receive a copy of this data.
- The right to rectification: You have the right to request that any inaccurate or incomplete Personal Data we hold about you be corrected.
- The right to erasure (right to be forgotten): In certain circumstances, you have the right to request the deletion of your Personal Data from our systems.
- The right to restriction of processing: You have the right to request that we restrict the processing of your Personal Data in certain situations.
- The right to data portability: You have the right to receive a copy of your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- The right to object: You have the right to object to the processing of your Personal Data in certain circumstances, including for direct marketing purposes.
- The right to withdraw consent: If we are processing your Personal Data based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal.
- The right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a data protection authority in your jurisdiction if you believe that our processing of your Personal Data infringes applicable data protection laws.
If you wish to exercise any of these rights, please contact us using the contact information provided in Section 14. We may ask you to verify your identity before responding to such requests to protect the security of your Personal Data. We will respond to your request within the timeframes required by applicable law.
Please note that these rights are not absolute and may be subject to certain limitations under applicable data protection laws.
11. Payments
We may provide paid products and/or services within the Service. In such cases, we utilize third-party payment processors to securely handle payment processing. We do not store or collect your payment card details directly. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policy. These payment processors adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information. We encourage you to review the privacy policies of these third-party payment processors before submitting your payment information.
12. Links to Other Sites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
13. Children’s Privacy
Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children under this age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from a child under the specified age without verified parental consent, we will take steps to remove that information from our servers.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. We may also provide you with additional notice of significant changes, such as via email, as required by applicable law. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
WATERHUB Inc.
(647) 560-2795
We are committed to addressing your inquiries and resolving any concerns you may have about your privacy.